Refund Policy

Last updated 6 November 2026

KeepBuds has no free trial, so we want buying it to be risk-free.

14 days, no questions asked

If KeepBuds isn't right for you, email hello@keepbuds.com within 14 days of a payment, from the address you bought with, and we'll refund that payment in full. This includes the first payment of each yearly renewal.

What happens next

• Stripe returns the money to the card or account you paid with. It usually arrives within 5 to 10 business days, depending on your bank.
• The refunded license ends, and KeepBuds turns off on the Macs that used it.
• A refunded Yearly plan won't renew.

After 14 days

To stop a Yearly plan from renewing, cancel it in KeepBuds › Settings › Account › Manage Subscription. It keeps working until the end of the year you've paid for. If something has gone wrong after 14 days, email us anyway and we'll look at it fairly.